You have a period of fourteen working days from receipt of your order to exercise your right of withdrawal and return the products for reimbursement, excluding delivery costs. If you wish to retract, please contact me by e-mail at firstname.lastname@example.org or via the contact form to know the return procedure. Products must be returned in their original packaging and in perfect condition. If the products received have been worn, damaged or modified, or if it is a personalised piece of jewellery, no refund, even partial, can be made. The return costs are at your charge. You are responsible for the return shipping costs.